live77 Platform Privacy Notice
This page describes what we collect when you use live77 and how we keep that data protected. We collect personal information only when you register an account, verify your identity, deposit funds, or contact our support team. We use this data to process your account, settle your bets, comply with anti-money-laundering regulations, and improve our service.
We take data security seriously. We encrypt your password, we do not store your payment card details on our servers, and we limit access to your personal information to staff who need it to process your account or respond to your requests. Our servers may sit outside your jurisdiction, but we apply the same security standards regardless of location.
This notice explains what data we collect, how we use it, who we share it with, how long we keep it, and what rights you have. If you have questions about our privacy practices, you can contact our support team via email or live chat during business hours. We also respond to data access requests and deletion requests within a standard response window.
What data we collect on live77
We collect your email address, full name, date of birth, and national ID number when you register and verify your account. We also collect your phone number if you enable two-factor authentication (2FA). We collect your payment method details (bank account, DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet account) when you deposit funds. We do not store your payment card details on our servers—payment processors handle that data separately.
We collect your betting history, account balance, and transaction history automatically when you use live77. We also collect your IP address, device type, and browser information for security and fraud prevention. If you contact our support team, we collect your support tickets and any messages you send us.
We do not collect your location data, your contacts, your photos, or any other personal information beyond what is necessary to operate your account and comply with regulations. We do not sell your data to third parties. We do not use your data for marketing purposes unless you opt in to marketing emails.
How we use your data on live77
We use your personal information to create and manage your account, process your deposits and withdrawals, settle your bets, and comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. We also use your data to detect fraud, prevent abuse, and respond to legal requests from authorities.
We use your email address to send you account notifications (deposit confirmations, withdrawal requests, password resets). We use your phone number to send 2FA codes if you enable SMS-based authentication. We use your betting history to calculate your account balance and display your transaction history on your dashboard.
We use your IP address and device information to detect suspicious login attempts and prevent unauthorized access to your account. If we detect unusual activity (for example, a login from a new device or a large withdrawal request), we may ask you to verify your identity before proceeding.
Third-party processors and data sharing
We share your data with third-party payment processors to process your deposits and withdrawals. These processors handle your payment method details and comply with payment industry security standards. We also share your data with our hosting provider, who stores our servers and databases. Our hosting provider is bound by a data processing agreement and may not use your data for any purpose other than hosting our platform.
We may share your data with authorities if required by law. For example, if a court orders us to disclose your account information, or if we are required to comply with anti-money-laundering regulations, we will share your data with the relevant authority. We will notify you of such requests unless we are legally prohibited from doing so.
We do not share your data with marketing companies, data brokers, or any other third parties for commercial purposes. We do not sell your data. We do not use your data to build profiles for targeted advertising.
Cookies and tracking on live77
We use cookies to keep you logged in to your account and to remember your preferences (such as your preferred language or low-data streaming mode). We use session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for up to one year. You can delete cookies from your browser settings at any time.
We do not use cookies for tracking or profiling. We do not use third-party analytics services that track your behavior across the web. We use basic server logs to monitor platform performance and detect errors, but we do not use this data to build profiles or target you with ads.
Key takeaways
- We collect your email, name, date of birth, national ID, and payment method to operate your account and comply with regulations.
- We use your data to process deposits, settle bets, detect fraud, and respond to support requests.
- We share your data with payment processors and hosting providers only; we do not sell your data.
- We use cookies to keep you logged in and remember your preferences; we do not use cookies for tracking.
- You have the right to access, correct, and delete your data; contact our support team to exercise these rights.
Your rights and our commitments on live77
You have the right to access your personal data. You can view your account information, betting history, and transaction history from your dashboard at any time. You can also request a complete copy of your data by contacting our support team. We will provide your data in a readable format within a standard response window.
You have the right to correct your personal data. If your name, email, or phone number is incorrect, you can update it from your account settings. If you need to update your national ID or other verification documents, contact our support team and we will guide you through the process.
You have the right to delete your data. You can request account deletion by contacting our support team. We will delete your account and associated data within a standard response window, except for data we are required to keep for legal or regulatory reasons (such as transaction records for anti-money-laundering compliance). We may keep your data for up to seven years if required by law.
We are committed to protecting your data. We encrypt your password using industry-standard encryption, we do not store your payment card details, and we limit access to your personal information to staff who need it. We also conduct regular security audits and respond to security incidents promptly. If we discover a data breach, we will notify you and relevant authorities as required by law.
Our servers may be located outside your jurisdiction. If you are in Jakarta, Surabaya, Bandung, Medan, or Semarang, your data may be processed and stored on servers in other countries. We apply the same security standards regardless of server location, and we comply with data protection laws in all jurisdictions where we operate.
If you have questions about our privacy practices or want to exercise your rights, contact our support team via email or live chat during business hours. We also respond to data access requests and deletion requests within a standard response window. We do not charge a fee for exercising your rights unless your request is manifestly unfounded or excessive.