live77 Terms of Use

When you open an account on live77, you agree to our terms of use. These terms set out how we operate our platform, what we expect from you as a user, and how we handle disputes. Our services are available only where local law permits; users are responsible for verifying that access and use comply with their own jurisdiction's law.

We at live77 operate a transparent service. We do not hide fees, we do not change payout rules mid-game, and we do not make false claims about odds or outcomes. Our terms cover account opening, deposits and withdrawals, bonus conditions, game settlement, and dispute resolution. We also explain how we protect your data and what happens if you breach our terms.

This page outlines the key conditions you accept when you join live77. If you have questions about any term, our support team is available via email and live chat during business hours. We also maintain extended support during major holidays like Idul Fitri and Idul Adha, though response times may be longer during peak periods.

Account opening and eligibility on live77

To open an account on live77, you must be of legal age in your jurisdiction and you must verify your identity. We require your full name, date of birth, and national ID number. This Know Your Customer (KYC) process complies with anti-money-laundering regulations and protects both you and our platform. We do not open accounts for users under the legal age, and we do not open accounts in jurisdictions where our services are prohibited.

When you register, you provide an email address and create a password. You confirm your email via a link we send to your inbox. You then submit your KYC documents (national ID, proof of address) for verification. We review your documents and typically approve or request clarification within a few minutes. Once approved, you can add a payment method and make your first deposit.

You are responsible for keeping your password secure and for all activity on your account. If you suspect unauthorized access, contact our support team immediately. We will investigate and help you recover your account if needed. We do not hold you liable for unauthorized activity if you report it promptly and you did not share your password or 2FA codes.

Deposits and payment methods on live77

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers from mobile banking, local payment, online payment, and e-wallet. Your first deposit must meet our minimum threshold, which we display on the deposit page. Deposits are processed within minutes, and your balance updates automatically once the transaction clears.

We do not charge deposit fees. However, your bank or payment provider may charge a fee for the transfer. We are not responsible for fees charged by third-party payment processors. If your deposit fails, we will not charge you and we will help you troubleshoot the issue.

We do not accept deposits from third parties. Your deposit account must be registered in your name. If we detect a deposit from an account not in your name, we may freeze your account pending verification. This protects against money laundering and fraud.

Withdrawals and settlement on live77

You can withdraw your balance at any time by initiating a withdrawal request from your account dashboard. You select your payment method (the same method you used to deposit), enter the amount, and confirm. We process withdrawal requests during business hours. Bank transfers typically take one to two business days. mobile banking, local payment, online payment, and e-wallet transfers may arrive within minutes or up to a few hours depending on network load.

We may request additional verification before processing large withdrawals. This is standard anti-money-laundering procedure. We may ask for recent bank statements, proof of address, or clarification on the source of funds. This verification step protects both you and our platform. We do not guarantee specific withdrawal timelines; all withdrawals are subject to our terms and verification windows.

We do not process withdrawals to accounts not in your name. Your withdrawal account must match your registered account name. If you need to change your withdrawal method, contact our support team and we will help you update your account.

Game rules and settlement on live77

Each game on live77 has its own rules. Live-dealer games (blackjack, roulette, baccarat, Dragon Tiger) are settled by our live dealer in real time. Sportsbook markets (Liga 1, Piala AFF, Champions League, Premier League, MotoGP) are settled based on official league or tournament results. Slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) are settled by our random number generator.

We do not guarantee specific outcomes or earnings from any game or market. All results are final once published and settled. We do not offer refunds for losing bets, and we do not reverse settled results. If you believe there is an error in a result or your account balance, you can contact our support team and we will investigate.

We do not publish exact odds or payout percentages in marketing materials. Those details are available in each game's help section on the platform. We also do not make promises about "guaranteed wins" or "steady profits"—all games carry risk and outcomes are uncertain.

Bonus terms on live77

We may offer bonuses to new or existing users. Any bonus offer comes with terms and conditions. We do not offer fixed bonus amounts in marketing copy (for example, we do not write "our welcome offer free" or "our welcome offer bonus"). Instead, we describe bonuses generically as "an attractive welcome offer" or "a new-customer promotion."

Bonus terms typically include a playthrough requirement (the number of times you must bet the bonus before you can withdraw it) and eligible games. We display all bonus terms clearly when you claim a bonus. You must accept the terms before the bonus is credited to your account. If you do not meet the playthrough requirement within the specified time, the bonus expires and is removed from your account.

We do not offer "our matching offer bonus" or other percentage-based bonuses without clear terms. If we do offer a percentage match, we pair it with "terms apply" and we display the full terms on the bonus page. We do not hide bonus conditions in fine print.

Dispute resolution and account suspension on live77

If you believe there is an error in a game result, your account balance, or a transaction, contact our support team. We investigate all disputes and provide a resolution within a standard response window. We keep records of all bets, deposits, and withdrawals, and we use these records to verify disputes.

If we find that you have breached our terms (for example, if you have used multiple accounts, if you have engaged in fraud, or if you have violated our bonus terms), we may suspend or close your account. We will notify you of any suspension and explain the reason. If your account is suspended, you can request a review by contacting our support team.

We reserve the right to close your account at any time if we believe you are in breach of our terms or if we believe your account poses a risk to our platform. If we close your account, we will return any remaining balance to your registered payment method within a standard processing window.

Jurisdiction and applicable law on live77

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not make claims about being "licensed in Indonesia" or "available to Indonesian players"—our legal status varies by jurisdiction.

If you access live77 from a jurisdiction where our services are prohibited, we may suspend or close your account without notice. We are not liable for any losses or damages resulting from your use of our platform in a prohibited jurisdiction.

Any dispute arising from your use of live77 is subject to the laws of the jurisdiction where our platform is registered. You agree to submit to the jurisdiction of the courts in that location. We also reserve the right to pursue legal action against you if you breach our terms or if you engage in fraud.

Data protection and privacy on live77

We keep your personal data protected using industry-standard security practices. We do not share your data with third parties except as required by law or as necessary to process your deposits and withdrawals. We keep your data secure using encryption and access controls.

We collect your data for account verification, payment processing, and fraud prevention. We also use your data to comply with anti-money-laundering regulations. We do not sell your data to advertisers or marketing companies.

You can request access to your personal data or request that we delete your data by contacting our support team. We will respond to your request within a standard response window. We may retain some data for legal or compliance reasons even after you close your account.

Changes to our terms on live77

We may update our terms from time to time. We will notify you of any material changes by email or by posting a notice on our platform. Your continued use of live77 after we post changes means you accept the new terms. If you do not accept the changes, you can close your account.

We do not make retroactive changes to terms that would negatively affect your existing bets or account balance. However, we may change terms for new bets or new accounts.